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Posted on: July 29, 2020

Special Services Available for Residential Ameren Customers

Ameren covid-recovery-bannerThe following services are available for residential Ameren customers:

Ameren will pick up a customer’s old refrigerator for free if it is replaced with a new, energy-efficient model, and customers receive a check for $50. A free pick up can be scheduled by going to AmerenIllinoisSavings.com or calling 844-379-0047

Through its Economic Hardship Recovery Program, Ameren offers bill payment assistance and more flexible payment options for customers who are behind on their energy bills.

Visit AmerenIllinoisSavings.com/Recovery or click on one of the links below to learn more!

· Deferred Payment agreements. Deferred Payment Agreements
· Military Support Grants. Residential: Ameren Illinois Military Support Grants
· Warm Neighbors Cool Friends Residential: Warm Neighbors Cool Friends (WNCF)
· Hardship Grants. Residential: Ameren Illinois Hardship Grants
· Ameren Illinois Fresh Start Residential: Ameren Illinois Fresh Start
· Illinois Energy Assistance (LIHEAP) Residential: Low Income Home Energy Assistance Program (LIHEAP)

The Ameren Illinois Energy Efficiency Program continues to support our customers and provide up-to-date service information. Please visit AmerenIllinoisSavings.com/Recovery.

For more information, contact:

Carol Kulek
Public Sector Outreach Coordinator
Ameren Illinois
217.741.2489

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