Coronavirus/COVID-19 Important Information

Coronavirus Disease 2019 (COVID-19)

If you have a medical emergency and you have been diagnosed with COVID-19 or are being evaluated for the virus, dial 911.  Notify the dispatcher of your medical emergency first, and tell them that you have COVID-19 or are being evaluated for the virus. If possible, put on a face mask before medical personnel arrive. 

If you do not have a medical emergency, and you suspect you could have been exposed and/or infected by the COVID-19 virus, call the IDPH 24-hour hotline at 1-800-889-3931 for further guidance. COVID-19 Hotline Opens in new window

Thank you for your concern regarding the Coronavirus/COVID-19. If you have further questions, please contact the IDPH hotline at 1-800-889-3931 or visit Illinois Department of Public Health . The CDC also has up to date information at: Centers for Disease Control and Prevention.

What should I do if I think I have the Coronavirus

Gubernatorial Executive Orders

March 20, 2020: Governor Pritzker issues a Stay at Home or Place of Residence Executive Order effective March 21, 2020 at 5:00 p.m. and for the remainder of the duration of the Gubernatorial Disaster Proclamation, which currently extends through April 7, 2020. 

Businesses or people who are looking for answers regarding who or what is considered "essential" may call the IL Department of Commerce and Economic Opportunity (IL DCEO) at 1-800-252-2923 or email them at:  

March 22, 2020: Check whether or not a business is deemed essential using this Essential Business Checklist. This simple Essential Business Flowchart may also help. 

March 21, 2020 Governor’s Stay at Home Order FAQs

Complete list of all Gubernatorial Executive Orders pertaining to COVID-19.

Declaration of Emergency 

March 20, 2020 effective 4:30 p.m.: Mayor Hutchinson declares a civil emergency

City Facilities Closed the the Public

March 20, 2020: All City Facilities are closed to the public. Services may be limited. Business must be conducted virtually or by phone. 

March 20, 2020: Columbia Public Library is closed to the public through April 7

Impact on Water, Sewer and Trash

March 18, 2020: The City’s water, sewer and trash services will not be interrupted. Until further notice, the City will not disconnect or shut off services due to delinquent payments. Water, sewer and trash customers are still required to pay any balances. Utility bills may be paid online at or dropped into the payment drop box located in the City Hall parking lot at 208 S. Rapp Ave., or mailed to City of Columbia, 208 S. Rapp Ave., Columbia, IL 62236.

Requests for Help in Columbia

Donations are needed at Columbia’s St. Paul Lutheran Church Food Pantry. Numbers have doubled, and due to quantity limits at the grocery stores, they are unable to purchase what is needed. Please pick up supplies listed on the COVID-19 Wish List for Shoppers when you visit the grocery store and place in the plastic bins on the front porch of the church located at 227 North Goodhaven. Alternatively, order items on-line and have delivered to the same location. No interaction with others will be necessary.

Impact on Businesses

March 27, 2020: COVID-19 Email message from City of Columbia to local businesses

March 26, 2020: Three new programs were announced in the Governor’s press release which may provide some relief for businesses.  The programs are: 

  1. Hospitality Emergency Grant Program
  2. Illinois Small Business Emergency Loan Fund
  3. Downstate Small Business Stabilization Program

March 24, 2020: Guidance on Temporary Delivery of Alcoholic Liquor

March 17, 2020: Important Information for Businesses - Federal Relief

March 16, 2020 9 p.m.: All businesses in the State that offer food or beverage for on-premises consumption may no longer permit on-premises consumption. The executive order specifically encourages such businesses to serve food and beverage for consumption off-premises, as currently permitted by law, through in-house delivery, third-party delivery, drive-through, and curbside pickup. Additionally, customers may enter the establishments to purchase food or beverages for carry-out. Businesses offering a carry-out option must ensure patrons are able to maintain adequate social distancing. 

March 12, 2020: SBA to Provide Disaster Assistance Loans for Small Businesses Impacted by Coronavirus (COVID-19)

March 11, 2020: Pritzker Administration to Provide Unemployment Benefits to Workers Impacted by Coronavirus


For-up-to date information on how Illinois is handling the Coronavirus Disease 2019 (COVID-19):  State of Illinois Coronavirus (COVID-19) Response

For Residents 

For Businesses