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FAQs

Boil Orders and Water Quality

  1. What is a boil order?
  2. How can I receive notifications when a boil order is in effect and has been lifted?
  3. What actions do I need to take?
  4. What other steps are recommended?
  5. When is a boil water order lifted?
  6. What should I do once the boil order is lifted?
  7. Is my water safe to drink?
  8. Why does my water have an odor and taste?
  9. Why is there a white residual on my pots and pans or in the toilet bowl?
  1. Why is my water a white color?
  2. Why is there a black substance around my shower heads?
  3. Why is there a black substance in my toilet bowl?
  4. Why does a pink substance occur in my bathroom?
  5. Why is my water red?
  6. Why is my water brown?
  7. Should I get a water softener?
  8. Why does my water smell like rotten eggs?
  9. Why is my water green?
View All FAQs
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  1. Boil Order
  2. Backflow Inspection Report (PDF)
  3. Consumer Confidence Report (PDF)
  4. Water Quality FAQs
  5. Reports
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  1. 208 S Rapp
    Columbia, IL 62236
    Phone: 618-281-7144
    Fax: 618-281-5477
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  1. City Hall is open from
    8:00 am to 4:30 pm
    Monday through Friday

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